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Never trust RackNerd again.

I didn't have much money when I first started building websites, so I used a 3m small water pipe in Hong Kong. Later on, things got better and I switched to the BANDWAGONHOST US CN2 VIG. Then I got into Vultr, and now RackNerd.

I've used many different server providers, but RackNerd is the only one with so many issues. At first, I didn't think RAKsmart was that great, so I tested it out and requested a refund.

Not only can't you get a refund with RackNerd, but the machines also have random faults. I remember last year when I was using a Vultr server that cost over $700 a month. I thought the cost was a bit high, so I switched to RackNerd and bought a 3970x server. It ran smoothly for over ten days, but then suddenly it crashed. I submitted a support ticket and they said the kernel was damaged, so I needed to reinstall the server.

At the time, I thought it might be because of the BBR installation, so I didn't blame them. I continued using the 3970x server this year, and it ran smoothly for the first two months. But then, it started automatically restarting every few days. At first, I didn't pay much attention to it because I had a large database, and I would manually restart the database myself.

Later on, I bought another server with the same configuration and migrated the server when I had the time.

Suddenly, a few days ago, this new server started rebooting like crazy. If I restarted it from the console, it would automatically restart once, and then restart again after waiting for about ten to twenty minutes. I ended up purchasing a new server from Vultr and deploying it there.

Since I have one main server and one load balancer, the two servers must be in the same region to minimize latency. So, I continued to buy servers from RackNerd in the same region as Vultr, but every other day, the server would be inaccessible for a few minutes.

I really couldn't figure out what was going on. If it was just my main server experiencing abnormal restarts, then maybe it was infected with a virus. But what about the load balancer server? I installed nginx and set up a reverse proxy. Also, when I was using RackNerd as the main server, I also purchased the load balancer server from there, and it has been stable.

It's really frustrating because RackNerd keeps rebooting like crazy. During that time, the server was down for several hours, causing a 20% drop in traffic. I'm really upset, and now even the load balancer server is having issues.

I just checked, and it seems that the crazy restart issue started on the 9th. After I redirected the traffic at noon, the server restarted three times on the 9th, four times on the 10th, and then it was quiet for a few days until it restarted three times on the 15th.

Oh, and RackNerd had a promotion where you could get a yearly machine for just over $20. I bought a few because the load balancer server I had before was $130 or $140 a month. But when I used these $20 servers, I experienced a lot of speed throttling and packet loss, even though it was communication within the same region in the US.

And it wasn't during peak hours. I bought several servers, so I switched to another one, but after a few days, I switched back to the server with speed throttling and packet loss, and it still didn't work.

As I was writing about when the restarts happened, the server restarted a few more times. I was directly looking at the server when I saw that the 3970x server restarted again.

Summary:#

AMD Ryzen/EPYC Dedicated Servers

The 3970x server has abnormal restarts, and even with a new server, the issue persists. It's probably a hardware problem.

Dedicated Servers

Intel Xeon E3-1230 v2 | 16GB RAM | 480 GB SSD - I purchased this configuration and had no issues during usage. I set it up as a reverse proxy.

Hybrid Dedicated Servers

Dual E5-2690 | 16 GB RAM - I purchased this configuration, and the server randomly becomes inaccessible for a few minutes and then recovers.

KVM VPS

I purchased several yearly servers, but they experienced speed throttling and packet loss, even when communicating within the same region.

Original article link: https://blog.k7blog.com/zai-ye-bu-hui-xiang-xin-racknerd

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